RT Journal Article SR Electronic T1 Automated telephone communication systems may have the potential to play a positive role in healthcare JF Evidence Based Nursing JO Evid Based Nurs FD BMJ Publishing Group Ltd and RCN Publishing Company Ltd SP 23 OP 23 DO 10.1136/eb-2017-102707 VO 21 IS 1 A1 Eccles, Abi A1 Atherton, Helen YR 2018 UL http://ebn.bmj.com/content/21/1/23.abstract AB