RT Journal Article SR Electronic T1 Automated telephone communication systems may have the potential to play a positive role in healthcare JF Evidence Based Nursing JO Evid Based Nurs FD BMJ Publishing Group Ltd and RCN Publishing Company Ltd SP ebnurs-2017-102707 DO 10.1136/eb-2017-102707 A1 Abi Eccles A1 Helen Atherton YR 2017 UL http://ebn.bmj.com/content/early/2017/11/28/eb-2017-102707.abstract AB