RT Journal Article SR Electronic T1 A model to develop compassionate relationship-centred care between older people, relatives and staff identifies seven factors necessary to promote appreciative caring conversations JF Evidence Based Nursing JO Evid Based Nurs FD BMJ Publishing Group Ltd and RCN Publishing Company Ltd SP 123 OP 123 DO 10.1136/eb-2013-101596 VO 17 IS 4 A1 Beth Mahler YR 2014 UL http://ebn.bmj.com/content/17/4/123.abstract AB