TY - JOUR T1 - Automated telephone assessment and education with nurse follow up improved self care and glycaemic control in patients with diabetes JF - Evidence Based Nursing JO - Evid Based Nurs SP - 117 LP - 117 DO - 10.1136/ebn.3.4.117 VL - 3 IS - 4 A2 - , Y1 - 2000/10/01 UR - http://ebn.bmj.com/content/3/4/117.abstract N2 - Piette JD, Weinberger M, McPhee SJ, et al. Do automated calls with nurse follow-up improve self-care and glycemic control among vulnerable patients with diabetes?Am J Med2000 Jan;108:20-7.OpenUrlCrossRefPubMedWeb of Science QUESTION: Do automated calls with nurse follow up improve self care and glycaemic control in patients with diabetes? Randomised {allocation concealed}*, unblinded, controlled trial with 12 months of follow up.2 general medicine clinics in California, USA.280 English or Spanish speaking adults aged ≤75 years who had had diabetes for ≥6 months and were using hypoglycaemic medication. Exclusion criteria were psychotic disorder, disabling sensory impairment, life expectancy <12 months, intention to discontinue receiving services from the clinic within 12 months, or no access to a touchtone telephone. 248 (89%) patients (mean age 55 y, 59% women, 50% hispanic, 29% white) had complete follow up.Patients were allocated to receive the intervention (n=137) or usual care (n=143). The intervention consisted of usual care plus biweekly automated telephone assessment and … ER -