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Nurse education
Communication skills and helping behaviours beyond routine interactions are the key indicators of empathic and compassionate nursing care according to patients
  1. J Petty
  1. School of Health and Social Work, University of Hertfordshire—College Lane Campus, Hatfield, UK
  1. Correspondence to Dr J Petty, School of Health and Social Work, University of Hertfordshire - College Lane Campus, Hatfield, AL10 9AB, UK; j.petty{at}herts.ac.uk

https://doi.org/10.1136/ebnurs-2023-103880

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    Commentary on: Barker ME, Leach KT, Levett-Jones T. Patient’s views of empathic and compassionate healthcare interactions: A scoping review. Nurse Educ Today. 2023 Dec;131:105957. doi: 10.1016/j.nedt.2023.105957. Epub 2023 Sep 16.

    Implications for practice and research

    • Better patient outcomes can be directly correlated with healthcare professionals' kind deeds and effective communication.

    • More studies that concentrate on the perspectives of patients in various settings would be helpful in understanding behaviours that represent compassionate and empathic interactions and informing education.

    Context

    An increasing amount of research supports the beneficial effects of compassionate and empathic healthcare interactions on patients’ psychological health outcomes.1 Nevertheless, patients’ voices are frequently absent from the narratives on this subject, even though empathy and compassion are essential to person-centred care and patient safety.2 The concept of empathy is multifaceted, encompassing both affective and cognitive aspects. …

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    Footnotes

    • Twitter @petty_julia

    • Competing interests None declared.

    • Provenance and peer review Commissioned; internally peer reviewed.