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Care of the older person
Relational care in older persons nursing is not just a consideration but an organisational priority
  1. Emily Oliver
  1. Consultant Admiral Nurse Team, Dementia UK, London, UK
  1. Correspondence to Emily Oliver, Consultant Admiral Nurse Team, Dementia UK, London EC3N 1R, UK; emily.oliver{at}

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Commentary on: Bridges J, Flatley M, Meyer J. Older people's and relatives' experiences in acute care settings: systematic review and synthesis of qualitative studies. Int J Nurs Stud 2010;47:89–107. doi: 10.1016/j.ijnurstu.2009.09.009.

Implications for practice and research

  • Older people continue to have negative experiences of care in hospital settings.

  • The interpersonal aspects of care mediate the negative experience of hospital stays that are caused by bureaucratic system working indoctrinated in nursing work.

  • Older people’s experience of care will be improved through organisational commitments to relational care, and this should be the focus for further research/practice.


The ageing of the population at a global level has led to an increasing admission rate of people over 65 into general hospitals. Due to this increasing admission rate, high-quality care for this patient population is now a national priority, and there is a growing body of evidence that focuses on care provision for older people within this setting. Despite …

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  • Twitter @emilyoliverdem

  • Competing interests The reviewer has a previous professional relationship with the first author in the form of a PhD supervisee role. Although the reviewer is no longer supervised by the main author and the PhD is now completed, the reviewer continues to work closely on additional projects.

  • Provenance and peer review Commissioned; internally peer reviewed.