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Health promotion and public health
Relational communication characteristics are an important facet of building effective practitioner–patient care relationships
  1. Muili Lawal
  1. College of Nursing, Midwifery & Healthcare, University of West London, London, UK
  1. Correspondence to Dr Muili Lawal, University of West London, London W5 5RF, UK; Muili.lawal{at}

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Commentary on: Peltola M, Isotalus P, Åstedt-Kurki P, et al. Patients’ interpersonal communication experiences in the context of type 2 diabetes care. Qual Health Res 2018;28:1267–82.

Implications for practice and research

  • The quality of healthcare practitioner versus patient relational communication may have a negative or positive impact on patient-centred diabetes care.

  • More research is required on approaches to preventing negative patient–practitioner interpersonal communication experiences.


The shift in nature and pattern of disease that has resulted from increased life span and lifestyle changes has led to patient empowerment as a paradigm shift from the traditional approach to long-term condition management.1 Although it is acknowledged that relational communication forms an integral part of this therapeutic relationship, there is paucity of research studies on this phenomenon.2


The purpose of the study2 was to explore the negative and …

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  • Competing interests None declared.

  • Provenance and peer review Commissioned; internally peer reviewed.