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To understand how adults with low literacy skills experienced an assessment of their reading ability.
Multiple case study design with purposeful sampling, resulting in a conceptual model.
Community college in Ontario, Canada.
8 volunteers (age range 21–55 y, mean age 35.6; 50% men) with a range of literacy skills were recruited from a community college literacy programme through self referral or referral by teachers or peers. Inclusion criteria were ability to speak English fluently, recent experience as a patient in hospital, and low literacy based on placement in a literacy programme.
Data were collected through semistructured interviews and participant observation before, during, and after a simulated literacy screening experience which …
Source of funding: no external funding.
For article reprint: Ms S M Brez, Ottawa Civic Hospital, Diabetes Day Unit, 1053 Carling Avenue, Ottawa, Ontario, K1Y 4E9 Canada.