Perceptions and practice of concordance in nurses’ prescribing consultations: Findings from a national questionnaire survey and case studies of practice in England

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Abstract

Background

The number of nurses able to independently prescribe medicines in England is increasing. Patient adherence to prescribed medicines remains a significant problem [Department of Health, 2000. Pharmacy in the Future: Implementing the NHS Plan. A Programme for Pharmacy in the NHS. Stationary Office, London]. Concordance—a partnership approach to medicine consultations—is advocated as an effective solution [Medicines Partnership, 2003. Project Evaluation Toolkit. Medicines Partnership, London].

Objectives

To investigate whether nurses were practising the principles of concordance within their prescribing interactions.

Design

Phase (i) postal questionnaire survey. Phase (ii): case studies of practice.

Settings

Phase (i) primary and secondary care trusts throughout England in which nurse prescribers were practicing. Phase (ii) six general practice settings; one community midwifery service; one specialist community palliative care service; one secondary care ophthalmology unit; one NHS walk-in centre.

Participants

Phase (i) a random sample of 246 nurses registered as independent nurse prescribers with the Nursing and Midwifery Council in 2002/2003. Phase (ii) purposively selected sample of 14 nurse prescribers who participated in Phase (i) of the study; a total of 208 purposively selected patients completed self-administered questionnaires.

Methods

Phase (i) postal questionnaires. Phase (ii) structured non-participant observation of 118 nurse prescribing consultations; 115 post-consultation patient questionnaires; 93-patient postal questionnaires.

Results

99% of the nurses in the national survey stated they were practising the principles of concordance. The majority of patients surveyed also reported experiencing concordance in practice. Observation of practice revealed that although some principles of concordance were regularly integrated into nurses’ practice, other principles were less often in evidence. Some evidence from both observation of practice and patient questionnaires suggested that a professionally determined ‘compliance’ agenda may still be partially operating in practice.

Conclusions

Most nurses believe they are practicing concordance in their prescribing consultations. The majority of patients also reported that they had experienced some of the principles of concordance in practice. Observation of practice highlighted that the shift from a professionally determined compliance agenda to the integration of concordance into nurses’ prescribing consultations had not yet taken place.

Section snippets

What is already known about the topic?

  • The number of nurses independently prescribing medicines to patients in England is rising steadily.

  • Many patients do not take medicines as the prescriber intended.

  • Concordance—a partnership between the prescriber and the patient—is recommended as an effective approach to prescribing and medicine management.

What this study adds

  • Evidence about the potential effectiveness of nurses’ prescribing consultations from (a) a national survey of prescribing nurses’ views on their use of concordance in practice and (b) a survey of patients’ experiences of concordance in nurse prescribing consultations.

  • This is the first study in England to use observation to analyse the extent to which nurse prescribers are using concordance competencies in the reality of practice. The study therefore provides evidence from practice about the

Aims and objectives

The aim of the study was to provide a national evaluation of the expansion of independent nurse prescribing in England to inform future developments for prescribing in nursing and other health professions. (A summary of the full study is available in Latter et al., 2004.)

The study objectives included the following:

  • to describe nurses’ independent prescribing patterns and practices;

  • to evaluate patients’ views of independent nurse prescribing.

One key component of these broad study objectives was

Research design

The research was conducted in two phases: phase (i) comprised a national survey of independent nurse prescribers using a postal questionnaire; phase (ii) comprised case studies of independent nurse prescribing practice settings, using multiple methods of data collection.

Response rate

Phase (i): Of the 400 nurse questionnaires distributed, a total of 285 (71%) were returned. Of these, 39 (14%) respondents had qualified as nurse prescribers, but were not actively prescribing at the time of the survey, giving a total of 246 completed questionnaires available for analysis.

Sample characteristics

Over half of the sample (56%, n=138) were employed as nurse practitioners; most others were employed in relatively senior grade nurse positions, such as sister/team lead (7.5%, n=19), nurse specialist (6.5%, n=

Discussion

Nearly all of the nurses in this national sample of nurse prescribers believed that they were practising certain fundamental principles of concordance, were able to establish relationships with patients based on trust and mutual respect, and were working in partnership with patients. At face value, this finding is encouraging and suggests that concordance may be a feature of most prescribing nurses’ practice. It represents a departure from previous research into doctors’ and pharmacists’

Conclusions

This paper reports findings from the first large-scale evaluation of independent nurse prescribing in England. It provides evidence about the extent to which nurses are conducting their prescribing consultations within a framework of concordance, which is widely considered to enhance the effectiveness of prescribing consultations and medicines management. Findings from the study have relevance for both nurse prescribers and those responsible for the initial and continuing professional

Acknowledgements

This study was commissioned and funded by the Policy Research Programme at the Department of Health. We wish to thank all of the nurses and patients who participated in the study. We are also grateful to Dr. Molly Courtenay and Dr. Nick Dunn, project team members who contributed to the design of data collection tools and processes.

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    Formerly School of Nursing & Midwifery, University of Southampton, Highfield, Southampton SO17 1BJ, UK.

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