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Implications for practice and research
Development of EI (emotional intelligence) skills may be related to both effective EOL (end-of-life) care and retention/burnout prevention in nursing work in the ED (emergency department)
Further nursing EI research is warranted, particularly on the models of EI most relevant for nursing
Development of emotional intelligence in the clinical setting holds the potential for both improved patient care and improved performance and retention for clinical staff.
Effective EOL care in the ED requires nurses’ investment in the nurse–patient relationship, management of emotional labour and development of EI ability.
Development of EI abilities by nurses is a …
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