|Outcome at approximately 3 months||Telephone appointing||Control||RBI (95% CI)||NNT (CI)|
|†Abbreviations defined in glossary; RBI, NNT, and CI calculated from data in article.|
|Uptake of influenza immunisation||50%||44%||14% (1 to 28)||17 (9 to 186)|
Telephone appointing by receptionists improved uptake of influenza immunisation in low risk people aged 65–74 years
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