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Qualitative study
End-of-life care in the emergency department: nurses who invest in the nurse–patient relationship are better able to manage the emotional aspects of caring for dying people and their relatives
  1. Estelle Codier
  1. University of Hawaii, Manoa, School Of Nursing And Dental Hygiene, Honolulu, Hawaii, USA
  1. Correspondence to : Estelle Codier
    , University of Hawaii, Manoa, School Of Nursing And Dental Hygiene, 2528 McCarthy Mall, Webster Hall Room 440, Honolulu, HI 96822, USA; codier{at}hawaii.edu

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Implications for practice and research

  • Development of EI (emotional intelligence) skills may be related to both effective EOL (end-of-life) care and retention/burnout prevention in nursing work in the ED (emergency department)

  • Further nursing EI research is warranted, particularly on the models of EI most relevant for nursing

  • Development of emotional intelligence in the clinical setting holds the potential for both improved patient care and improved performance and retention for clinical staff.

  • Effective EOL care in the ED requires nurses’ investment in the nurse–patient relationship, management of emotional labour and development of EI ability.

  • Development of EI abilities by nurses is a …

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